experience with AJL: Trying to Resolve through comms delays

voutoreenie

https://www.djangobooks.com/forum/discussion/comment/122058#Comment_122058

Man that sucks...I hope you get your axe soon

flaco

https://www.djangobooks.com/forum/discussion/comment/122058#Comment_122058

I know it was said before, and you may already be doing it, but I found that emails were not the best communication method with AJ. I don’t think he monitors his inbox and it seems to get full. He always promptly communicated with me over the phone.

VicBulbon

https://www.djangobooks.com/forum/discussion/comment/122061#Comment_122061

Absolutely, he said its gonna be about three months when I ordered it. Its only been a month and he said he's half way done. Great communication and very accommodation, I've flip flopped a lot on the specs but he was really nice about it. Duponte make Busato copies too, but they are way out of my price range. Another option is JWC, but I ended up with Risto, will update the forum when I get it, super excited.

Scoredog

Just wanted to pile on, I have had three custom guitars built...two by Vit Cach who was originally reluctant because of the language barrier between English and Czech (there was no language issue once we started) and Craig Bumgarner. Both Luthiers seemingly couldn't wait to show me what they were up to and communication with both couldn't have gone better and I have guitars I love. That should be the standard as one is trusting the luthier to deliver and has left a deposit. Anything less is unsatisfactory. I will not order a guitar from AJL after seeing this when there are great luthiers whose priority is build a great instrument and make the customer happy. It reminds me of hiring a musician, why work with a great musician with an attitude when there are so many great ones who also make your life easier.