Comments

• humphrymusic New

  September 2017 Posts: 38

  I can't speak for your vendor, but I did purchase an Altimara grande bouche from a vendor here in L.A. He didn't promise that any extra set-up work was done, so my expectations were adjusted accordingly. In fact, he warned me that these guitars came pretty "raw", but with a little work like fret dressing and truss rod adjustment, it could be a very good sounding and playing guitar. I took his warning as a sales tactic to purchase a more expensive guitar, but in retrospect, he was just being honest.
  
  I did have a luthier dress the frets, add about 1mm of height to the bridge on the high side, and with that, it was almost perfect. I did the truss rod adjustment to get the action where I wanted and had a the 14th fret filed down a little to get rid of an annoying buzz plucking the 12th fret.
  
  With all that done, it's a fantastic sounding guitar that's very comfortable to play. It took some work—and a little money—to get it there, but it's one of my favorites to play. Again, I can't speak to your grievances with the seller, but I can say that with some proper set-up, my Altamira guitar is as much of a pleasure to play as my Castelluccia.
  
  
• dennis Montreal, QuebecModerator

  September 2017 Posts: 2,161

  Altamaria guitars come really raw as humphrymusic said. I've tried over a dozen shipped directly from their factory. They need serious set up in just about every area. However, once it's properly set up they sound and play great. Depending on who you ask or unless you know how to do it yourself, be prepared to spend extra money.

  www.facebook.com/denischangmusic
  www.denischang.com
  www.dc-musicschool.com
• MichaelHorowitz SeattleAdministrator

  September 2017 edited September 2017 Posts: 6,153

  Hi William,
  
  Sorry to hear you're still having trouble with your Altamira. As we discussed in our correspondence several weeks ago, you're free to send the guitar back for replacement or we can credit it towards another instrument if you choose. I hadn't heard back from you in weeks so I was surprised to see this post from you on the forum. Regardless, you're still free to send it back if you'd like. Just let me know and that can be arranged.
  
  As I mentioned in our previous correspondence, your guitar was fully setup by our tech Josh and was playing and sounding beautifully here at our shop. However, that was in the mild climate here in the Pacific NW. Since you're in NY, the guitar has been exposed to much, much higher humidity (often 90% or more for extended periods) which will cause the top to rise. It's not your fault, it's just the reality of summers on the East Coast which many of our members can attest to. It's very frustrating for everyone, but there's not much that can be done other than having the action adjusted to compensate for the rise in the top. Anyway, feel free to send back to be readjusted or replaced.
  
  Thanks!
  
  Michael
• [email protected] new mexico (current)✭✭

  September 2017 Posts: 91

  Hi Givemeyourguitar I just wanted to chime in since it wasn't that long ago that bought my first "gypsy guitar". I have been fortunate to play just about every major brand/make of this style guitar, and have owned several imports as well as the best of the best of these guitars. I myself have never spent under 2 hours setting up one of these guitars and that includes the 10K ones you see on this site. I always have to dress the frets a bit, adjust the truss, file down & oft-times buy an extra bridge or two depending on where in the world I will have the guitar (I travel quite a bit with my instrument) etc.
  These guitars move around quite a bit..I had a high end guitar whose action moved up 3mm. in 7 days time in south asia. Also if you do dedicate yourself to the style you will find that the technique required to make these guitars sound good in in the 1000's of hours (retraining there right hand).
  Anyway...It's super cool that your are diving in..I love the altimiras..they are great!!

  
• Buco NOVA, DCDeity Ivanovski maple/spruce

  September 2017 Posts: 4,737

  Actually the above post reminded me how Geoff Benge who's one of the best guitar techs in the Chicago area, used to tell me "I don't care how good the luthier is, it's going to need a set up once it gets here".

  

  Every note wants to go somewhere-Kurt Rosenwinkel
• Chiefbigeasy New Orleans, LA✭✭✭ Dupont MDC 50; The Loar LH6, AJL Silent Guitar

  September 2017 Posts: 341

  Had a similar experience when I get my got my first gypsy guitar from Michael. In fact, it was virtually the same guitar: one of the Altamira grand bouche models. In my case, it was shipped to me in winter and Michael told me that it was particularly dry in their shop that month. When it got down here (New Orleans), the action seemed quite high and I called and spoke with both Michael and Josh who advised me accordingly.. As it turned out, I also had a local luthier do a little extra work with the frets, bridge, and truss rod adjustment. Once the guitar acclimated to my climate,if played beautifully.
  
  Sold it to upgrade to one of my current guitars, the Alves de Puga petit bouche. It arrived in fine shape and ready to play. Granted, it was a much more expensive and higher quality guitar.
  
  I think there's something to the fact that the higher-quality guitar I bought from Michael travelled better and was in immediately playable condition than the lower-priced Altamira. I don't know how often that's happened, but perhaps a little explanation regarding the possibilities of changes when shipping across the country would have made you feel a little better. But, my conversations with Michael and Josh were spot on, and they brought the Altamira into prime playing condition. I had then and have every confidence now that Michael will stand behind his product and make sure you are completely satisfied

  
• DragonPL Maryland✭✭ Dupont MD 50-XL (Favino), Michael Dunn Stardust, Castelluccia Tears, Yunzhi gypsy jazz guitar, Gitane DG-320, DG-250M and DG-250

  September 2017 Posts: 172

  I had the same experience with an Altamira. The truss rod was so bad even at the local repair shop they could not help it. Don't know how such bad instruments can be sold. Guitanes get a "bad rep" but those are miles better quality guitars requiring minor setups in the same price range as the Altamira.
• GiveMeYourGuitar New Altimera M01D-A

  September 2017 edited September 2017 Posts: 3

  Well, since everyone is saying that its normal, I would like to formally apologize to Micheal for being such an ass. The guitar does play and sound excellent after some work. In the world of electric guitars, they generally come perfectly setup with ultra low action and super level frets for over $1000. But I understand that's because they're not nearly as susceptible to changes in climate.

  
• Chiefbigeasy New Orleans, LA✭✭✭ Dupont MDC 50; The Loar LH6, AJL Silent Guitar

  September 2017 Posts: 341

  Good man. Now get ready for frustrations undreamt of as you attempt to learn this music. But fear not, there are great rewards too.

  
• MichaelHorowitz SeattleAdministrator

  September 2017 Posts: 6,153

  @GiveMeYourGuitar thanks and no worries.....getting Gypsy guitars setup and stable is a constant source of frustration for everyone in this style but it's worth the effort as they sound so good! In fact, I have my own guitar at the shop right now to have a new, lower bridge cut for it (I already have four different size bridges for it, oi!)